Transition Technology: Ticket Query

#494: Email account for TRAC

ed — Thu, 21 Feb 2013 10:16:37 GMT

Set up: 'trac@…' Password: going to Chris separately Secure SSL/TLS Settings Username: trac@… Password: Use the email account’s password. Incoming Server: mail.xssl.net IMAP: Port 993 POP3: Port 995 Outgoing Server: mail.xssl.net SMTP: Port 465 Authentication is required for IMAP, POP3, and SMTP.

#534: Add accounts for Ben

chris — Fri, 26 Apr 2013 17:16:23 GMT

Ben is a new member of the TTech team and accounts need setting up for him, this is a ticket to track the time taken to do this.

#546: Trac documentation

chris — Wed, 08 May 2013 18:47:09 GMT

Better documentation of things like how to set billing times etc

#597: Default owner for tickets

chris — Tue, 17 Sep 2013 08:04:58 GMT

Ben reported that the default owner for tickets is laura and that this should be changed.

#611: Adding Trac Account for Alan

chris — Thu, 17 Oct 2013 12:55:21 GMT

Alan, the other sysadmin at Webarchitects is in a better position than me to help with some of the more complex sysadmin issues so I hope it's OK that I have added an account for him here following the wiki:TracUserAdmin notes.

He is looking at helping with these tickets:

ticket:599 Server time drift
ticket:555 Load spikes causing the TN site to be stopped for 15 min at a time
ticket:593 Migrating Puffin to a ZFS file server

I don't expect he will be recording much time, I hope that is OK, he already has sudo access to all the servers.

#642: Trac "databasee is locked" errors in /var/log/messages

chris — Sat, 07 Dec 2013 13:46:43 GMT

I have just noticed these errors in /var/log/messages on wiki:PenguinServer:

Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor TimingEstimationAndBillingPage: OperattionalError: database is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor AdminModule: OperationalError: databasse is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor SearchModule: OperationalError: databaase is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor QueryModule: OperationalError: databasse is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor ReportModule: OperationalError: databaase is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor RoadmapModule: OperationalError: databbase is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor TicketModule: OperationalError: databaase is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor TimelineModule: OperationalError: dataabase is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor BrowserModule: OperationalError: databbase is locked
Dec  1 23:09:00 penguin <11>Trac[chrome] ERROR: Error with navigation contributor WikiModule: OperationalError: databaseeis locked

There are lots more of these, including some from this morning.

Trac still seems to be working OK so I don't know how significant they are.

#682: Create Trac & Wiki account for Paul

sam — Wed, 22 Jan 2014 12:39:18 GMT

Hi it looks like i@… will be joining us to pick up some of Jim's role as he moves on.

Chris could you create a trac & Wiki account for him please?

His email is; i@…

Thanks

Sam

#822: Create TRAC id for Ade

ed — Wed, 07 Jan 2015 09:54:13 GMT

name: ade email: adestuart@…

#842: Trac fetchmail

chris — Thu, 02 Apr 2015 12:54:11 GMT

There is a new SSL/TLS certificate at mail.webarch.net so these steps need following: wiki:TransitionTrac#Fetchmail

#734: Create Trac & Wiki account for Annesley

ed — Tue, 03 Jun 2014 11:04:10 GMT

email: Annesley Newholm <annesley.newholm@…>

#750: Annual update of SSL cert fingerprint for incomming emails to Trac

chris — Thu, 26 Jun 2014 13:42:42 GMT

Laura said she had replied to Trac email today but they didn't get through.

The issues has come up before, see wiki:TransitionTrac#Fetchmail

#819: Trac anti-spam measures

chris — Fri, 19 Dec 2014 10:28:01 GMT

Today we had our first item of Trac spam, ticket:818, since the open email interface was enabled almost 2 years ago on ticket:494.

This ticket has been created to investigate and implement some anti-spam measures.

#738: Change 'ben' account to have Ben Jarlett as owner

ed — Tue, 10 Jun 2014 09:14:06 GMT

Chris: change the ‘ben’ account’s password Chris; change the ‘ben’ account to have 'emailme@…’ as the p.o.c. Chris? Ben?: change the ‘benj’ account to have ‘web project@…’ as the p.o.c. and Ed to forward anything vital if/when it comes up ALL to use only ‘ben’