#688: Password for innertransition@transitionnetwork.org ?

sam — Thu, 13 Feb 2014 16:59:58 GMT

Hi Chris

At the moment innertransition@… is forwarded to innertransition@… Sophie would like to disable the forward & and get the password for innertransition@… so she can set up Outlook.

Can I access these online anywhere or is it something you need to do?

Thanks

Sam

#748: Urgent: Fiona having problems sending email

sam — Wed, 25 Jun 2014 12:42:27 GMT

Hi Chris, Fiona is having problems sending email. I have checked the quota in the web interface and she is not over her quota.

She initially sent this:

The message could not be sent because the server rejected the sender's email address. The sender's email address was 'fionaward@…'.

Subject 'Re: filming' Server Error: 550 Server Response: 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1) Server: 'mail.transitionnetwork.org' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 26 Secure(SSL): No

Which looked to me like the email had been sent and rejected by the receiving server.

So I sent this to Fiona:

On 24 June 2014 16:11, Sam Rossiter <samintransition@…> wrote: Hi Fiona I'll take a look now. It could have been rejected for a number of reasons. There's no keywords in the email that might trigger a spam rejection? Or have you Cc'd a large number of people?

As a workaround until we get to the bottom of it is it something a collegue could forward? Or does it have to come from you?

Thanks

Sam

Fiona replied:

Hi Sam I don;t think it's that email, as there are 13 that won't send frm my outbox even if I remove this email - same problem with the next one! Thanks Fiona

---

Chris I'm not working until next Tuesday, so I was wondering if you could pick this up and liase with Fiona? fionawardttt [AT] googlemail.com

Thanks

Sam

Transition Technology: Ticket Query

#688: Password for innertransition@transitionnetwork.org ?

#748: Urgent: Fiona having problems sending email