Transition Technology: Ticket #355: subscriptions not working

hours, status, totalhours changed; resolution set

jim — Mon, 03 Oct 2011 12:19:53 GMT

hours changed from 0.0 to 0.42
status changed from new to closed
resolution set to fixed
totalhours changed from 0.0 to 0.42

Have enabled content type extensions for notifications (wasn't a separate module before upgrade) and commented on issue here: http://drupal.org/node/789444#comment-5067846

Hopefully it now works? I've done tests and the system can send notifications, it's just whether they're triggered properly now.

Tentatively fixed, let me know if you don't get any in the next 24 hours...

status changed; resolution deleted

ed — Wed, 05 Oct 2011 05:49:17 GMT

status changed from closed to reopened
resolution fixed deleted

still not working for me -

jim — Thu, 06 Oct 2011 10:50:16 GMT

I continue to look into this...

The next SVN update will fix OG Notifications... Still looking into the content notify stuff...

Ed, are you getting ANY notifications, or just no 'new xxx node' type ones? Are you getting messages from the system otherwise?

hours, totalhours changed

jim — Thu, 06 Oct 2011 10:50:28 GMT

hours changed from 0.0 to 0.5
totalhours changed from 0.42 to 0.92

ed — Thu, 06 Oct 2011 11:32:25 GMT

i'm getting nothing from the system at all

hours, totalhours changed

jim — Thu, 06 Oct 2011 11:44:04 GMT

hours changed from 0.0 to 0.1
totalhours changed from 0.92 to 1.02

OK back to basics: Just sent you a message via your contact form... Did you get that?

ed — Thu, 06 Oct 2011 11:54:53 GMT

nothing yet at 12:54

ed — Thu, 06 Oct 2011 11:56:16 GMT

no, NO, NO

i did get it, my brain is befuddled. I'm a buttplug.

Message received, over.

hours, status, totalhours changed; resolution set

jim — Thu, 13 Oct 2011 18:43:47 GMT

hours changed from 0.0 to 0.33
status changed from reopened to closed
resolution set to worksforme
totalhours changed from 1.02 to 1.35

OK, I've seen no issues in the database and I've been getting notifications fine.

So you should check your settings at https://www.transitionnetwork.org/user/4/notifications and update accordingly.

Works for me.

ed — Fri, 14 Oct 2011 07:04:13 GMT

the sr blog posts are not coming through and i am subbed

hours, status, totalhours changed; resolution deleted

jim — Fri, 14 Oct 2011 08:33:14 GMT

hours changed from 0.0 to 0.05
status changed from closed to reopened
resolution worksforme deleted
totalhours changed from 1.35 to 1.4

OK, so I've deleted your sub to SR posts and added 3 new ones to them, 1x immediate, 1x hourly and 1x daily... See https://www.transitionnetwork.org/user/4/notifications/nodetype

Let me know what does/doesn't come through again tomorrow.

It could be it's just 'immediate' that's not working.

ed — Tue, 18 Oct 2011 13:18:11 GMT

I'm getting two notifications for some comments now, and three for others from previous days.

I have not received notification of this new content from today: http://www.transitionnetwork.org/stories/catriona-ross/2011-10/joy-eigg

hours, totalhours changed

jim — Tue, 18 Oct 2011 13:36:11 GMT

hours changed from 0.0 to 0.25
totalhours changed from 1.4 to 1.65

Hmmm but if you go to your 'messages' tab -- https://www.transitionnetwork.org/user/4/messages -- you see that there has been plenty of action.

I'm at a loss, Ed. If your spam folder isn't grabbing them and I've been though every setting 10x now, then it's either a bug in the module or a problem with our install.

It MAY come down to disabling and uninstalling the messaging/notifications modules, then re-installing them. That would drop everyone's current notifications setting.

Have you had any daily digest emails?
Do you get notifications of anything else via 'immediate' email?
What do you think about the 'nuclear' option, above?

ed — Wed, 19 Oct 2011 08:14:18 GMT

I'm totally lost now. going to have to deal with this in some calmer moment.

hours, totalhours changed

jim — Wed, 19 Oct 2011 11:51:06 GMT

hours changed from 0.0 to 0.1
totalhours changed from 1.65 to 1.75

As in my email, my tests are getting "new" notification emails for Stories posts, and the 'web' method is putting them in your 'messages' tab.

So the website appears to be working properly, and your/TN/United's email setup/spam etc are now most likely issue.

owner, status changed; milestone deleted

ed — Thu, 27 Oct 2011 13:44:58 GMT

owner changed from jim to laura
status changed from reopened to assigned
milestone Phase 5 deleted

moving to enhancement to keep on laura's radar - got two 'new' alerts today. it's over for ed.

status changed; resolution set

ed — Mon, 18 Feb 2013 11:26:29 GMT

status changed from assigned to closed
resolution set to fixed

closing. seems to work.