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    <title>Transition Technology: Ticket #597: Default owner for tickets</title>
    <link>http://localhost:8080/trac/ticket/597</link>
    <description>&lt;p&gt;
Ben reported that the default owner for tickets is laura and that this should be changed.
&lt;/p&gt;
</description>
    <language>en-us</language>
    <image>
      <title>Transition Technology</title>
      <url>/trac/chrome/site/TransitionNetwork-Logo-Web-Small.jpg</url>
      <link>http://localhost:8080/trac/ticket/597</link>
    </image>
    <generator>Trac 0.12.5</generator>
    <item>
      
        <dc:creator>chris</dc:creator>

      <pubDate>Tue, 17 Sep 2013 08:10:39 GMT</pubDate>
      <title>hours, status, totalhours changed; resolution set</title>
      <link>http://localhost:8080/trac/ticket/597#comment:1</link>
      <guid isPermaLink="false">http://localhost:8080/trac/ticket/597#comment:1</guid>
      <description>
          &lt;ul&gt;
            &lt;li&gt;&lt;strong&gt;hours&lt;/strong&gt;
                changed from &lt;em&gt;0.0&lt;/em&gt; to &lt;em&gt;0.25&lt;/em&gt;
            &lt;/li&gt;
            &lt;li&gt;&lt;strong&gt;status&lt;/strong&gt;
                changed from &lt;em&gt;new&lt;/em&gt; to &lt;em&gt;closed&lt;/em&gt;
            &lt;/li&gt;
            &lt;li&gt;&lt;strong&gt;resolution&lt;/strong&gt;
                set to &lt;em&gt;fixed&lt;/em&gt;
            &lt;/li&gt;
            &lt;li&gt;&lt;strong&gt;totalhours&lt;/strong&gt;
                changed from &lt;em&gt;0.0&lt;/em&gt; to &lt;em&gt;0.25&lt;/em&gt;
            &lt;/li&gt;
          &lt;/ul&gt;
        &lt;p&gt;
I have set the default owner for tickets to ed in &lt;tt&gt;/web/tech.transitionnetwork.org/trac/conf/trac.ini&lt;/tt&gt;:
&lt;/p&gt;
&lt;pre class="wiki"&gt;[ticket]
default_cc =
default_component = Unassigned
default_description =
default_keywords =
default_milestone =
default_owner = ed
default_priority = major
default_resolution = fixed
default_severity =
default_summary =
default_type = defect
default_version =
...
&lt;/pre&gt;&lt;p&gt;
And tested it with this ticket and restarted trac.
&lt;/p&gt;
&lt;p&gt;
Let me know if there are any other defaults listed above that could do with tweaking.
&lt;/p&gt;
      </description>
      <category>Ticket</category>
    </item><item>
      
        <dc:creator>chris</dc:creator>

      <pubDate>Mon, 12 Jan 2015 12:52:32 GMT</pubDate>
      <title>cc, hours, totalhours changed</title>
      <link>http://localhost:8080/trac/ticket/597#comment:2</link>
      <guid isPermaLink="false">http://localhost:8080/trac/ticket/597#comment:2</guid>
      <description>
          &lt;ul&gt;
            &lt;li&gt;&lt;strong&gt;cc&lt;/strong&gt;
              &lt;em&gt;ade&lt;/em&gt; added; &lt;em&gt;benj&lt;/em&gt;, &lt;em&gt;jim&lt;/em&gt; removed
            &lt;/li&gt;
            &lt;li&gt;&lt;strong&gt;hours&lt;/strong&gt;
                changed from &lt;em&gt;0.0&lt;/em&gt; to &lt;em&gt;0.25&lt;/em&gt;
            &lt;/li&gt;
            &lt;li&gt;&lt;strong&gt;totalhours&lt;/strong&gt;
                changed from &lt;em&gt;0.25&lt;/em&gt; to &lt;em&gt;0.5&lt;/em&gt;
            &lt;/li&gt;
          &lt;/ul&gt;
        &lt;p&gt;
I have updated &lt;tt&gt;/web/tech.transitionnetwork.org/trac/conf/trac.ini&lt;/tt&gt; to make Ade the new default owner for tickets:
&lt;/p&gt;
&lt;pre class="wiki"&gt;default_owner = ade
&lt;/pre&gt;&lt;p&gt;
And restarted Trac:
&lt;/p&gt;
&lt;pre class="wiki"&gt;su - tracd -s /bin/bash
./bin/tracd-stop
./bin/tracd-start
&lt;/pre&gt;&lt;p&gt;
And added a new section on the wiki page to document this, &lt;a class="wiki" href="http://localhost:8080/trac/wiki/TransitionTrac#DefaultTicketSettings"&gt;wiki:TransitionTrac#DefaultTicketSettings&lt;/a&gt;
&lt;/p&gt;
      </description>
      <category>Ticket</category>
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