Transition Technology: Ticket #665: Wagn "Problem Loading Page" error

hours, totalhours changed

chris — Mon, 06 Jan 2014 14:15:38 GMT

hours changed from 0.0 to 0.3
totalhours changed from 0.0 to 0.3

There was no config/wagn.rb file so I have created one with this in it:

System.base_url = http://patterns.transitionresearchnetwork.org:80

And restarted the server as per wiki:TransitionResearchWagn

chris — Mon, 06 Jan 2014 18:48:50 GMT

However creating a wagn.rb file didn't solve the problem, Tom has raised a ticket about this here: http://wagn.org/Site_admin_functions_redirecting_to_localhost_rather_than_domain_name

hours, totalhours changed

chris — Tue, 07 Jan 2014 10:50:22 GMT

hours changed from 0.0 to 0.35
totalhours changed from 0.3 to 0.65

Ethan as replied to the ticket, http://wagn.org/Site_admin_functions_redirecting_to_localhost_rather_than_domain_name and updated the docs, http://wagn.org/Special_Urls_and_Ports

So I have added this to config/wagn.yml:

host: patterns.transitionresearchnetwork.org
protocol: https

And restarted the WEBrick server.

I have also deleted the config/wagn.rb file.

Ethan asked:

I'm not sure why this is not happening correctly for you or where the "localhost" issue is coming from, unless you already have something like "host: localhost:3000" in wagn.yml?

This is because we have a Ngnix reverse proxy running in front of WEBrick see ticket:561 for more detail, we have also upgraded to Debian Wheezy since then.

Ethan also said:

I would also suggest you look closely at wagn in production, which offers some key hints for making wagn run more speedily. If, for example, you are not using memcache, I would *strongly* recommend it!!

I'd be happy to go down this road, installing Phusion Passenger and memcache and using the mysql2 adapter in database.yml, but it would probably take a few hours to set up, we opted for the WEBrick server with a reverse Nginx proxy to start with because it was very quick and easy to set up.

hours, totalhours changed

chris — Wed, 08 Jan 2014 12:41:33 GMT

hours changed from 0.0 to 0.25
totalhours changed from 0.65 to 0.9

Report from Tom:

This has changed the redirect address, but to one with extra text in that doesn't work! https://patterns.transitionresearchnetwork.org/httpspatterns.transitionresearchnetwork.org/Invite_Success

I've updated the support ticket at http://wagn.org/Site_admin_functions_redirecting_to_localhost_rather_than_domain_name

I have commented out the protocol to see if this helps, so we have this in wagn.yml:

host: patterns.transitionresearchnetwork.org
#protocol: https

Ideally we wouldn't specify the protocol and links would either be in this form:

/recent

Or like this so they work with HTTP and HTTPS:

//patterns.transitionresearchnetwork.org/recent

We are using a STS header (see https://en.wikipedia.org/wiki/HTTP_Strict_Transport_Security ) and redirecting logins to use HTTPS to ensure security at the Nginx level:

        # Redirect logins to HTTPS
        # http://wiki.nginx.org/NginxHttpCoreModule#location
        location ^~ /account {
                rewrite  ^(.*)$ https://$server_name$1 permanent;
        }

hours, status, totalhours changed; cc, resolution set

chris — Tue, 14 Jan 2014 14:07:36 GMT

cc ed, sam added
hours changed from 0.0 to 0.01
status changed from new to closed
resolution set to fixed
totalhours changed from 0.9 to 0.91

This is resolved, closing the ticket.