Transition Technology: Ticket #746: New comment notifications not being sent to content owners.

chris — Tue, 24 Jun 2014 09:43:33 GMT

This sounds like a Drupal level issue rather than a email server level issue -- let me know if you think it's a mail server issue and I'll start grepping log files.

component changed

chris — Tue, 24 Jun 2014 09:44:11 GMT

component changed from Email to Drupal modules & settings

hours, totalhours changed

chris — Tue, 24 Jun 2014 09:56:14 GMT

hours changed from 0.0 to 0.25
totalhours changed from 0.0 to 0.25

I posted a test comment on the site:

https://www.transitionnetwork.org/blogs/ed-mitchell/2014-06/web-steering-group-meeting-notes-170614#comment-17401

And this was recorded in the maillog:

Jun 24 10:49:36 puffin postfix/pickup[2367]: 634C2811EC: uid=999 from=<site@transitionnetwork.org>
Jun 24 10:49:36 puffin postfix/cleanup[26963]: 634C2811EC: message-id=<20140624094936.634C2811EC@puffin.webarch.net>
Jun 24 10:49:36 puffin postfix/qmgr[24303]: 634C2811EC: from=<site@transitionnetwork.org>, size=3586, nrcpt=1 (queue active)
Jun 24 10:49:37 puffin postfix/pickup[2367]: 2A9D38121D: uid=999 from=<site@transitionnetwork.org>
Jun 24 10:49:37 puffin postfix/cleanup[26963]: 2A9D38121D: message-id=<20140624094937.2A9D38121D@puffin.webarch.net>
Jun 24 10:49:37 puffin postfix/qmgr[24303]: 2A9D38121D: from=<site@transitionnetwork.org>, size=6156, nrcpt=1 (queue active)
Jun 24 10:49:37 puffin postfix/smtp[26965]: Trusted TLS connection established to mx1.spamfiltering.com[72.249.150.158]:25: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jun 24 10:49:38 puffin postfix/smtp[26975]: 2A9D38121D: to=<REMOVED@example.com>, relay=example.com[XX.XX.XX.XX]:25, delay=1.5, delays=0.03/0.02/0.67/0.79, dsn=2.0.0, status=sent (250 Ok)
Jun 24 10:49:38 puffin postfix/qmgr[24303]: 2A9D38121D: removed
Jun 24 10:49:41 puffin postfix/smtp[26965]: 634C2811EC: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=5.3, delays=0.04/0.02/1.5/3.8, dsn=2.0.0, status=sent (250 OK id=1WzNM7-0001Fn-3U)
Jun 24 10:49:41 puffin postfix/qmgr[24303]: 634C2811EC: removed

It looks to be working fine to me, a email was sent to Ed as the blog author and also to the other person who had posted a comment.

If there are some specific comments that didn't generate emails I could look in the mail log for what email were sent at the same time that the comment was posted.

chris — Tue, 24 Jun 2014 09:58:36 GMT

Incidentally the first comment on that article is spam:

https://www.transitionnetwork.org/blogs/ed-mitchell/2014-06/web-steering-group-meeting-notes-170614#comment-17392

hours, totalhours changed

chris — Tue, 24 Jun 2014 11:13:38 GMT

hours changed from 0.0 to 0.25
totalhours changed from 0.25 to 0.5

It might be worth checking the site@… IMAP account, although rejected emails shouldn't end up there as we don't have the Contact Reply-To module installed, see ticket:737#comment:4, there might be some indication of any problems there.

Without getting a email from a comment on a blog post I'm not sure what the envelope is set to, I assume it's set to the email address of the posting account, this is the case with the contact form, see ticket:737#comment:5.

Would it be worth me creating a blog post and then someone commenting on it so I can get a email to check all the headers?

Following is a list of all the emails Ed has been sent by the server in the last month, you should be able to check you inbox for the message ID's to see if any are missing, for example a log entry like this:

Jun 24 11:55:39 puffin postfix/smtp[32465]: DE0838121D: to=<chris@webarchitects.co.uk>, relay=mx.webarch.net[81.95.52.71]:25, delay=5.3, delays=0.02/0.02/5.3/0.02, dsn=2.0.0, status=sent (250 OK id=1WzOO3-0004jG-Th)

Relates to a email with this header:

Message-Id: <20140624105533.DE0838121D@puffin.webarch.net>

So searching for the string DE0838121D in an inbox should find the message.

grep "to=<edmitchell" /var/log/mail.log
Jun 22 12:56:46 puffin postfix/smtp[59699]: DE6598257F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.4, delays=0.02/0/1.3/1, dsn=2.0.0, status=sent (250 OK id=1WygO1-0005Kq-5T)
Jun 23 01:25:49 puffin postfix/smtp[56969]: F0D5E824D2: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.03/0.02/1.4/0.94, dsn=2.0.0, status=sent (250 OK id=1Wys4r-0006uf-72)
Jun 23 16:59:07 puffin postfix/smtp[30752]: 6DF5F825CD: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.1, delays=0.01/0/0.94/1.2, dsn=2.0.0, status=sent (250 OK id=1Wz6e0-0000zi-BS)
Jun 23 16:59:08 puffin postfix/smtp[30607]: 2CFC6825D2: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.1, delays=0.03/0/0.17/1.9, dsn=2.0.0, status=sent (250 OK id=1Wz6e7-0001b7-8r)
Jun 24 10:49:41 puffin postfix/smtp[26965]: 634C2811EC: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=5.3, delays=0.04/0.02/1.5/3.8, dsn=2.0.0, status=sent (250 OK id=1WzNM7-0001Fn-3U)
grep "to=<edmitchell" /var/log/mail.log.1
Jun 16 16:59:03 puffin postfix/smtp[65017]: 95C1582624: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.2, delays=0.01/0/0.15/1, dsn=2.0.0, status=sent (250 OK id=1WwZJB-0007oO-Vv)
Jun 16 16:59:05 puffin postfix/smtp[64560]: 5D0CC82625: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.1, delays=0.01/0/0.96/1.1, dsn=2.0.0, status=sent (250 OK id=1WwZJA-0008L2-Rl)
Jun 16 22:56:45 puffin postfix/smtp[51989]: E98CA8269B: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.01/0.02/1/1.3, dsn=2.0.0, status=sent (250 OK id=1WwetH-0005ep-5V)
Jun 17 14:56:33 puffin postfix/smtp[4657]: BEA9A8262A: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=4.7, delays=0.03/0/1.6/3, dsn=2.0.0, status=sent (250 OK id=1WwtsD-000710-BW)
Jun 17 14:56:33 puffin postfix/smtp[4666]: 7DE698262B: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=3.9, delays=0.04/0/1.1/2.8, dsn=2.0.0, status=sent (250 OK id=1WwtsD-00072E-JR)
Jun 17 14:56:33 puffin postfix/smtp[5193]: 2E9178262F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=3.8, delays=0.01/0.02/1.1/2.6, dsn=2.0.0, status=sent (250 OK id=1WwtsE-000731-6V)
Jun 17 18:57:24 puffin postfix/smtp[4884]: 9A7EE8267E: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.01/0/1.2/1.1, dsn=2.0.0, status=sent (250 OK id=1WwxdJ-0007R6-VA)
Jun 18 12:56:25 puffin postfix/smtp[16083]: D35C5811E0: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.2, delays=0.05/0/0.9/1.3, dsn=2.0.0, status=sent (250 OK id=1WxETS-0007kX-2F)
Jun 19 08:32:30 puffin postfix/smtp[44084]: 0CFEF8013B: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.7, delays=0.04/0.02/1.6/1.1, dsn=2.0.0, status=sent (250 OK id=1WxWpX-0002Mk-Ch)
Jun 19 14:57:19 puffin postfix/smtp[62156]: 92E13811E9: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=4.1, delays=0.01/0.02/2.9/1.1, dsn=2.0.0, status=sent (250 OK id=1Wxcq6-0001a7-ER)
zgrep "to=<edmitchell" /var/log/mail.log.2.gz
Jun  9 10:38:02 puffin postfix/smtp[29109]: 5F42F824ED: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.2, delays=0.03/0.02/1.2/0.93, dsn=2.0.0, status=sent (250 OK id=1Wtw1d-0007UI-PX)
Jun  9 18:56:41 puffin postfix/smtp[37621]: 026128254E: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=0.86, delays=0.03/0/0.14/0.69, dsn=2.0.0, status=sent (250 OK id=1Wu3oA-0003nt-AR)
Jun  9 18:56:43 puffin postfix/smtp[37526]: B5CE682550: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.4, delays=0.01/0/0.16/1.2, dsn=2.0.0, status=sent (250 OK id=1Wu3oB-0003o9-2B)
Jun  9 18:56:43 puffin postfix/smtp[37621]: 766618254E: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.1, delays=0.04/0/0.15/0.9, dsn=2.0.0, status=sent (250 OK id=1Wu3oB-0003ob-QI)
Jun  9 18:56:44 puffin postfix/smtp[37812]: 2692E8254D: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1, delays=0.02/0/0.14/0.86, dsn=2.0.0, status=sent (250 OK id=1Wu3oC-0003oo-F1)
Jun 10 06:53:39 puffin postfix/smtp[53093]: 4F6C782459: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=3.2, delays=0.82/0/1.4/0.98, dsn=2.0.0, status=sent (250 OK id=1WuEzy-0000lQ-Q2)
Jun 11 05:37:00 puffin postfix/smtp[33655]: AC4D782452: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.8, delays=0.04/0.02/1.8/0.91, dsn=2.0.0, status=sent (250 OK id=1WuaHK-000785-J9)
Jun 11 06:57:43 puffin postfix/smtp[48311]: 9653082465: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.9, delays=0.02/0/0.17/1.7, dsn=2.0.0, status=sent (250 OK id=1WubXR-0003e8-0q)
Jun 11 10:33:26 puffin postfix/smtp[15890]: 836EE824AF: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.4, delays=0.03/0/0.48/0.87, dsn=2.0.0, status=sent (250 OK id=1WueuC-00026H-NN)
Jun 11 10:57:42 puffin postfix/smtp[39297]: 0E9B7824B3: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.9, delays=0.08/0/1/1.8, dsn=2.0.0, status=sent (250 OK id=1WufHm-0001FI-8N)
Jun 11 22:58:39 puffin postfix/smtp[23538]: A680C82533: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.2, delays=0.01/0.02/1.2/1, dsn=2.0.0, status=sent (250 OK id=1WuqXR-0000j3-Gi)
Jun 12 05:13:30 puffin postfix/smtp[5631]: 42F8F80C8F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.7, delays=0.02/0/1.9/0.71, dsn=2.0.0, status=sent (250 OK id=1WuwO7-0007VM-JA)
Jun 12 08:56:43 puffin postfix/smtp[40061]: 038578121E: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=4, delays=0.02/0/2.9/1.1, dsn=2.0.0, status=sent (250 OK id=1WuzsB-0005VM-DO)
Jun 12 10:56:28 puffin postfix/smtp[37773]: 9DC64811F0: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.4, delays=0.01/0/0.17/2.3, dsn=2.0.0, status=sent (250 OK id=1Wv1jz-0005zf-FS)
Jun 12 10:56:30 puffin postfix/smtp[37894]: 5951E811D8: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=3.8, delays=0.01/0/2.8/1, dsn=2.0.0, status=sent (250 OK id=1Wv1k5-0000IZ-6H)
Jun 12 12:56:23 puffin postfix/smtp[34817]: 7DAF3811F0: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=4.2, delays=0.01/0/1.5/2.6, dsn=2.0.0, status=sent (250 OK id=1Wv3c4-0000vy-N0)
zgrep "to=<edmitchell" /var/log/mail.log.3.gz
Jun  2 08:56:39 puffin postfix/smtp[4563]: DA90D8250A: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2, delays=0.03/0/0.92/1.1, dsn=2.0.0, status=sent (250 OK id=1WrN6i-00050b-7J)
Jun  2 12:29:15 puffin postfix/smtp[29630]: 6FF4482545: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.04/0.02/1.2/1, dsn=2.0.0, status=sent (250 OK id=1WrQQR-0006tH-34)
Jun  2 18:57:18 puffin postfix/smtp[57759]: 8E2B9825D5: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.7, delays=0.04/0/1.5/1.2, dsn=2.0.0, status=sent (250 OK id=1WrWTw-0004sN-CU)
Jun  2 18:57:18 puffin postfix/smtp[58008]: 55E62825D8: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2, delays=0.06/0.02/0.92/1, dsn=2.0.0, status=sent (250 OK id=1WrWTw-0004sZ-HH)
Jun  3 16:56:51 puffin postfix/smtp[7815]: 1F8A98271B: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.7, delays=0.01/0/1.4/1.3, dsn=2.0.0, status=sent (250 OK id=1Wrr4r-0004kK-5x)
Jun  3 16:56:52 puffin postfix/smtp[7497]: D027D8271F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.02/0/1.2/1.1, dsn=2.0.0, status=sent (250 OK id=1Wrr4r-0004kr-Hg)
Jun  3 16:56:52 puffin postfix/smtp[7556]: 89E8A82720: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2, delays=0.01/0/0.95/1, dsn=2.0.0, status=sent (250 OK id=1Wrr4s-0004lB-0p)
Jun  3 16:56:53 puffin postfix/smtp[7842]: 41D8282721: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.2, delays=0.02/0/0.23/1.9, dsn=2.0.0, status=sent (250 OK id=1Wrr4r-00020t-Kc)
Jun  3 20:56:53 puffin postfix/smtp[8228]: 44E2F82751: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2, delays=0.01/0/0.17/1.8, dsn=2.0.0, status=sent (250 OK id=1Wrup7-0001Jy-Bc)
Jun  4 00:56:28 puffin postfix/smtp[62709]: 84ACF816F3: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.4, delays=0.01/0/1.2/1.1, dsn=2.0.0, status=sent (250 OK id=1WryYy-0007Eq-LE)
Jun  4 04:47:42 puffin postfix/smtp[20418]: 2B9A782463: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.4, delays=0.03/0.02/1.4/0.94, dsn=2.0.0, status=sent (250 OK id=1Ws2Av-00055p-Nj)
Jun  4 04:57:29 puffin postfix/smtp[30207]: B4FCC82467: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=4.7, delays=0.01/0.02/0.2/4.4, dsn=2.0.0, status=sent (250 OK id=1Ws2KL-0006mD-J0)
Jun  4 14:56:43 puffin postfix/smtp[10521]: DCABF82503: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=3.3, delays=0.01/0/2.2/1, dsn=2.0.0, status=sent (250 OK id=1WsBgG-0003ZP-6w)
Jun  4 16:56:31 puffin postfix/smtp[6771]: 67F6F8251C: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=4.1, delays=0.01/0/0.32/3.8, dsn=2.0.0, status=sent (250 OK id=1WsDYB-0004Co-MK)
Jun  4 18:57:16 puffin postfix/smtp[1660]: 77FBB82548: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.2, delays=0.01/0/0.24/0.91, dsn=2.0.0, status=sent (250 OK id=1WsFR5-0003c2-J6)
Jun  5 16:56:19 puffin postfix/smtp[4956]: 5012481215: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=4.5, delays=0.02/0.02/2.4/2.1, dsn=2.0.0, status=sent (250 OK id=1Wsa1S-0002hA-A2)
Jun  5 18:57:46 puffin postfix/smtp[65270]: D007581231: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.3, delays=0.01/0/0.15/1.2, dsn=2.0.0, status=sent (250 OK id=1Wsbv5-0002Wr-G7)
Jun  5 18:57:46 puffin postfix/smtp[65279]: 269718122F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2, delays=0.01/0/0.14/1.9, dsn=2.0.0, status=sent (250 OK id=1Wsbv4-0002Wj-Pj)
Jun  5 18:57:48 puffin postfix/smtp[65437]: 7004181215: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=5, delays=0.05/0/3.1/1.8, dsn=2.0.0, status=sent (250 OK id=1Wsbv0-0007SH-Nx)
Jun  6 12:34:43 puffin postfix/smtp[58022]: 3BBEB80CB3: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.9, delays=0.03/0.02/0.43/1.4, dsn=2.0.0, status=sent (250 OK id=1WssPu-00055w-UN)
Jun  6 12:56:56 puffin postfix/smtp[14263]: E5CC781242: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=4.2, delays=0.03/0/0.16/4, dsn=2.0.0, status=sent (250 OK id=1WsslN-0007TN-MO)
zgrep "to=<edmitchell" /var/log/mail.log.4.gz
May 27 16:59:52 puffin postfix/smtp[14419]: 9797482528: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.1, delays=0.01/0/0.94/1.1, dsn=2.0.0, status=sent (250 OK id=1WpJmy-000577-S0)
May 27 16:59:53 puffin postfix/smtp[14181]: 5397382529: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=1.9, delays=0.01/0/0.83/1.1, dsn=2.0.0, status=sent (250 OK id=1WpJn5-0004LH-Ij)
May 27 20:56:14 puffin postfix/smtp[9992]: 1D5678256A: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.01/0.02/1.2/1.1, dsn=2.0.0, status=sent (250 OK id=1WpNTh-0002E0-LW)
May 27 20:56:15 puffin postfix/smtp[9822]: CC71382565: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.4, delays=0.02/0/0.22/2.2, dsn=2.0.0, status=sent (250 OK id=1WpNTo-0001V2-76)
May 28 12:43:58 puffin postfix/smtp[62428]: DEA18811DD: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=4.1, delays=0.05/0.02/1.4/2.6, dsn=2.0.0, status=sent (250 OK id=1WpcGv-0008Da-Gf)
May 28 20:58:51 puffin postfix/smtp[3950]: 84C4A80CE0: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=1.9, delays=0.01/0/0.89/1.1, dsn=2.0.0, status=sent (250 OK id=1Wpjzs-0005tU-Qb)
May 28 20:58:52 puffin postfix/smtp[5953]: 3830B81229: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=2.3, delays=0.01/0/0.18/2.1, dsn=2.0.0, status=sent (250 OK id=1Wpjzs-0001ND-8l)
May 29 14:57:21 puffin postfix/smtp[11427]: 5120E8123F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=3.6, delays=0.01/0.02/1.8/1.7, dsn=2.0.0, status=sent (250 OK id=1Wq0pZ-0005UE-10)
May 29 14:57:21 puffin postfix/smtp[11337]: 14AF381229: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.9, delays=0.01/0/1.1/1.8, dsn=2.0.0, status=sent (250 OK id=1Wq0pW-0003Mq-MN)
May 29 22:56:24 puffin postfix/smtp[4084]: 239F881238: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[72.249.150.158]:25, delay=2.3, delays=0.01/0.22/1.1/1, dsn=2.0.0, status=sent (250 OK id=1Wq8J6-0001b4-6U)
May 30 13:00:34 puffin postfix/smtp[27509]: 2477381251: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=3.8, delays=0.01/0/0.5/3.3, dsn=2.0.0, status=sent (250 OK id=1WqLU3-000469-9p)
May 31 11:48:12 puffin postfix/smtp[12875]: 0C3648117F: to=<edmitchell@transitionnetwork.org>, relay=mx1.spamfiltering.com[212.113.130.124]:25, delay=34, delays=0.03/0.02/29/4.4, dsn=2.0.0, status=sent (250 OK id=1WqgpW-0007CM-Pu)

annesley — Tue, 24 Jun 2014 12:32:03 GMT

i thought Ed was on holiday! shall we leave this until he returns for his benefit? i see that it is minor priority...

"Please check if new comment notifications are being sent to content owners. I don’t think I am receiving email alerts for my blog posts" - Ed

it has been shown already that at least some comment notifications are working so we need a repeatable issue. shall i email Ed to ask him why he thinks he is not receiving email alerts so he can point us towards a specific comment?

@sam: did you receive the original email from Ed?

hours, totalhours, component changed

chris — Tue, 24 Jun 2014 15:12:44 GMT

hours changed from 0.0 to 0.25
totalhours changed from 0.5 to 0.75
component changed from Drupal modules & settings to Email

Replying to annesley:

it has been shown already that at least some comment notifications are working so we need a repeatable issue. shall i email Ed to ask him why he thinks he is not receiving email alerts so he can point us towards a specific comment?

I suspect this isn't an issue with the website, I suggest that when Ed is back he checks the list of Message-Id's I posted in ticket:746#comment:5 against his inbox and if there are some that he hasn't got that he contacts United Communications Ltd to ask them to check their logs to see what happened to the missing emails.

If Ed does have all the emails that were sent then it could be an issue with Drupal not generating the emails and we can look at how to duplicate that.

Does that sound like a plan?

annesley — Wed, 25 Jun 2014 08:34:10 GMT

yep, cool.