id,summary,reporter,owner,description,type,status,priority,milestone,component,resolution,keywords,cc,estimatedhours,hours,billable,totalhours 401,Intransitionmovie.com errors with Google and Paypal,laura,laura,"Having two issues currently on the tnmovie site, and you may be able to guide - 1 - We're using a simple plugin that checks the address input with Google to validate it for the 'share your screenings' section on the site. Each time an address is input it comes up with an error. 'Error encountered during lookup'. Worked all fine on my demo server, but not on the new hosting. I've enabled an API key to be able to refer to the tnmovie site to see if that helps (the plugin doesn't require it), and also on the one item that was okay (transferred from the demo site) - and the google map doesn't show. Not sure if a settings on the webserver thing, or I need to add anything extra to the files. 2 - not sure if paypal has had some hiccups today and late yesterday. We're trying to find out from customers who seems to add an order but not be able to pay, to find out whether the problem is on our side, or when trying to complete the transaction in paypal. The orders show in the admin section of the site as pending, but no payment went through in paypal, nor any paypal logs showing in the wp-plugins/woocommerce/logs/paypal.txt - anything you spot in the server logs that would highlight any errors all welcomed. Some orders have gone through - but a few have tried several times and not managed to pay. (I had a quick look at the logs files via sftp, but I need a lesson in understanding all of those!) Thanks ",defect,closed,major,,Live server,fixed,,chris,0.0,0,1,0.25