Monthly maintenance page

Page to organise the maintenance of TN.org and related servers

Monthly maintenance budget

£500 = 16 hours.

Most of this work will be around website hosting and maintenance, but there will be times when developers do stuff too.

All work done for this needs to be on tickets categorised with the milestone maintenance, and the category maintenance.

1. we have £500 per month for maintenance
2. *all* maintenance work that wants to be paid *has* to be logged in TRAC maintenance tickets
3. Ed runs mid-monthly reports to get a feel of how we're doing and let you all know
4. Ed runs end-month report to sum up a month and then we raise invoices for that month's work
5. Devs working on maintenance tickets send in invoices and Ed gets them sorted
6. Any leftovers go into the next month's budget
7. we have quarterly maintenance skypes for all concerned

Monthly process

• Maintenance meet: assess month's work: what time? beginning, middle, end?
• Maintenance times tally: round up and call for invoices: end/beginning of month
• Maintenance invoices: monthly (?) invoices to TN

Month's times ongoing

• April 2013: 13:35 hrs: £421.89 billed. 2.65 hrs leftover
• May 2013: 23.68 hrs: £773.39 billed. -4.98 hrs leftover, £195.28 in debt.
• June 2013 report:

Tickets

You can view tickets with the Milestone set to Maintainance on this page, ​https://tech.transitionnetwork.org/trac/report/3

We should, one day, copy the macro here to generate a list on this wiki page, ​http://www.gossamer-threads.com/lists/trac/users/48563