Monthly maintenance page

Page to organise the maintenance of TN.org and related servers

Monthly maintenance budget

£500 = approx 16 hours at standard rate £31.25 ph; JK at £40ph.

Most of this work will be around website hosting and maintenance, but there will be times when developers do stuff too.

All work done for this needs to be on tickets categorised with the milestone maintenance, and the category maintenance.

1. we have £500 per month for maintenance
2. *all* maintenance work that wants to be paid *has* to be logged in TRAC maintenance tickets
3. Ed runs mid-monthly reports to get a feel of how we're doing and let you all know
4. Ed runs end-month report to sum up a month and then we raise invoices for that month's work
5. Devs working on maintenance tickets send in invoices and Ed gets them sorted
6. Any leftovers go into the next month's budget
7. we have quarterly maintenance skypes for all concerned

Monthly process

• Maintenance meet: assess month's work: what time? beginning, middle, end?
• Maintenance times tally: round up and call for invoices: end/beginning of month
• Maintenance invoices: monthly (?) invoices to TN

Month's times ongoing

• April 2013: 13:35 hrs: £421.89 billed. 2.65 hrs leftover
• May 2013: 23.68 hrs: £773.39 billed. -4.98 hrs leftover, £195.28 in debt.
• June 2013 34.93 hrs: £1,116.50 billed. -23.91 hrs leftover, £811.78 in debt. Massive month with load spikes in particular and a lot of BOA work.

The board meeting in July agreed to raise the maintenance budget, so the July figures reflect the new budget (explanation below)

• July 2013: 28.7 hrs: £900.69 billed. 0.7 hrs leftover, £127.08 in credit for the month. Another big month, and included 5 hrs of design time to patch up Transition Culture.
• August 2013: ....

Changes made in July following board meeting and new budget and daily rate

Following the web maintenance report to the board at the end of the first quarter (April to end of June 13), the board agreed to raise the web maintenance budget by £3,250, taking it to total £9,250. This gives us a quarterly budget of £3,08.33, and a monthly budget of £1,027.77. Ed took the mean hourly rates from Q1's invoices and will work on a higher estimate of £35 p/h for Q2 onwards to give us some space. So with the higher monthly budget and the higher daily rate estimate, we have a target of 29.4 hours for maintenance.

Tickets

You can view tickets with the Milestone set to Maintainance on this page, ​https://tech.transitionnetwork.org/trac/report/3

We should, one day, copy the macro here to generate a list on this wiki page, ​http://www.gossamer-threads.com/lists/trac/users/48563