Ticket #413 (closed defect: fixed)

Opened 5 years ago

Last modified 4 years ago

Problem on tnmovie website - are you running security module called suhosin

Reported by: laura Owned by: chris
Priority: critical Milestone:
Component: Trac Keywords: intransitionmovie
Cc: Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 0.1

Description

Hi,
There's been a problem with the Intransitionmovie website, upon updating the table rates for shipping cost changes on Friday, a large amount of data disappeared and I cannot re add any new fields to the table rates. (in other words lots of our shipping rates for the movie will not now work!)

I've been in contact with the Plugin Devs at Woo, and they have asked me to ask you this : (also if so, link in text below offers a solution to try)

Could you check with your host if the post data is being cut off by 'suhosin'. As you can imagine, a lot of data is posted from this form, and some hosts run a security module called suhosin which cuts large amounts of data off.
The suhosin variables are listed here: http://www.woothemes.com/woocommerce-docs/codex/integration/known-conflicts/

Thanks!

Change History

comment:1 Changed 5 years ago by chris

  • Add Hours to Ticket changed from 0.0 to 0.1
  • Total Hours changed from 0.0 to 0.1

These are the values that were set for the variables mentioned at
http://www.woothemes.com/woocommerce-docs/codex/integration/known-conflicts/

suhosin.post.max_vars = 2048
suhosin.request.max_vars = 2048
;suhosin.post.max_value_length = 1000000
;suhosin.request.max_value_length = 1000000

I have doubled the values of most the settings, these are the ones that have been changed from the defaults:

suhosin.cookie.max_array_depth = 200
suhosin.cookie.max_array_index_length = 128
suhosin.cookie.max_name_length = 128
suhosin.cookie.max_totalname_length = 512
suhosin.cookie.max_value_length = 50000
suhosin.cookie.max_vars = 200
suhosin.get.max_array_depth = 100
suhosin.get.max_array_index_length = 128
suhosin.get.max_name_length = 128
suhosin.get.max_totalname_length = 512
suhosin.get.max_value_length = 1024
suhosin.get.max_vars = 200
suhosin.post.max_array_depth = 200
suhosin.post.max_array_index_length = 128
suhosin.post.max_name_length = 128
suhosin.post.max_totalname_length = 8192
suhosin.post.max_value_length = 5000000
suhosin.post.max_vars = 4096
suhosin.request.max_array_depth = 200
suhosin.request.max_array_index_length = 16
suhosin.request.max_totalname_length = 8192
suhosin.request.max_value_length = 5000000
suhosin.request.max_vars = 4096
suhosin.request.max_varname_length = 128
suhosin.upload.max_uploads = 50
suhosin.session.max_id_length = 256

Let me know if this fixes it.

comment:2 Changed 4 years ago by chris

  • Status changed from new to closed
  • Resolution set to fixed
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