Ticket #884 (new maintenance)

Opened 12 months ago

Last modified 12 months ago

RE: http://news.transitionnetwork.org

Reported by: paul Owned by: ade
Priority: major Milestone: Maintenance
Component: Live server Keywords:
Cc: chris Estimated Number of Hours: 0.0
Add Hours to Ticket: Billable?: yes
Total Hours: 0.325

Description

Hi Chris, All

Can you help me to reset my password for paulbooker for
news.transitionnetwork.org? I just tried to use the reset password form but
I never received an email and when I Iooked at the settings,php file for
the website (generated by Aegir) I couldn't see immediately where to find
the database.

I think I may have missed some recent updates to news.transitionnetwork.org
so urgently need to resolve this today.

Not sure how this has fallen of my radar, but, I just noticed that
news.transitionnetwork.org is no longer mentioned on the platform page on
Aegir so may have got into thinking that this site no longer exists.

http://news.transitionnetwork.org
https://tn.puffin.webarch.net/hosting/platforms

-- 
Paul Booker
Drupal Support for Websites and Linux Servers
Website: http://www.paulbooker.co.uk
Tel: +44 01922 861636

Change History

comment:1 Changed 12 months ago by chris

  • Add Hours to Ticket changed from 0.0 to 0.1
  • Total Hours changed from 0.0 to 0.1

I have only just found this ticket now, does it still need action from me?

Paul if you use the email interface to create tickets then you need to realise that the default ticket owner is Ade, so he will get copies, but nobody else will. The only way other people might find tickets like this is by browsing the Timeline, /trac/timeline -- that is how I found this ticket.

I would humbly suggest that using the web interface for ticket creation would be a better way of doing things as you can then add people to the Cc list etc.

These three tickets appear to duplicate each other?

comment:2 Changed 12 months ago by chris

  • Cc chris added
  • Type changed from defect to maintenance
  • Component changed from Unassigned to Live server
  • Milestone set to Maintenance

comment:3 follow-up: ↓ 4 Changed 12 months ago by paul

  • Add Hours to Ticket changed from 0.0 to 0.125
  • Total Hours changed from 0.1 to 0.225

Sorry Chris,

I thought these were just going to the mailing list for general discussion. I have added the additional comments I made here and closed the other tickets. Can you help me to quickly reset my password for paulbooker for news.transitionnetwork.org?

Further comment thats I had accidentally made on separate tickets:

Sorry, the website shouldn't be mentioned on the platform page; it is
mentioned on the sites page.

I have done a reset password from Aegir. Did anyone receive an email?


comment:4 in reply to: ↑ 3 Changed 12 months ago by chris

  • Add Hours to Ticket changed from 0.0 to 0.1
  • Total Hours changed from 0.225 to 0.325

Replying to paul:

I thought these were just going to the mailing list for general discussion.

No worries, that is a different email address.

I have added the additional comments I made here and closed the other tickets. Can you help me to quickly reset my password for paulbooker for news.transitionnetwork.org?

You should be able to do that using Drush, or would you like me to have a go at doing it?

I have done a reset password from Aegir. Did anyone receive an email?

I haven't, again you should be able to check the email address for admin via Drush or MySQL?

Again let me know if you would like me to do this.

comment:5 Changed 12 months ago by paul

  • Add Hours to Ticket 0 deleted

Thanks Chris. I'll use Drush ..

comment:6 Changed 12 months ago by paul

Perfect.  I'll use Drush ..

Thanks Chris.

On Mon, Dec 7, 2015 at 11:31 AM, Transition Technology Trac <
trac@tech.transitionnetwork.org> wrote:

> #884: RE: http://news.transitionnetwork.org
> -------------------------------------+-------------------------------------
>            Reporter:  paul           |                      Owner:  ade
>                Type:  maintenance    |                     Status:  new
>            Priority:  major          |                  Milestone:
>           Component:  Live server    |  Maintenance
>            Keywords:                 |                 Resolution:
> Add Hours to Ticket:  0.1            |  Estimated Number of Hours:  0.0
>         Total Hours:  0.225          |                  Billable?:  1
> -------------------------------------+-------------------------------------
> Changes (by chris):
>
>  * hours:  0.0 => 0.1
>  * totalhours:  0.225 => 0.325
>
>
> Comment:
>
>  Replying to [comment:3 paul]:
>  >
>  > I thought these were just going to the mailing list for general
>  discussion.
>
>  No worries, that is a different email address.
>
>  > I have added the additional comments I made here and closed the other
>  tickets. Can you help me to quickly reset my password for paulbooker for
>  news.transitionnetwork.org?
>
>  You should be able to do that using Drush, or would you like me to have a
>  go at doing it?
>
>  > I have done a reset password from Aegir. Did anyone receive an email?
>
>  I haven't, again you should be able to check the email address for admin
>  via Drush or MySQL?
>
>  Again let me know if you would like me to do this.
>
> --
> Ticket URL: <https://tech.transitionnetwork.org/trac/ticket/884#comment:4>
> Transition Technology <https://tech.transitionnetwork.org/trac>
> Support and issues tracking for the Transition Network Web Project.
>



-- 
Paul Booker
Drupal Support for Websites and Linux Servers
Website: http://www.paulbooker.co.uk
Tel: +44 01922 861636

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