Ticket #762 (closed maintenance: fixed)

Opened 2 years ago

Last modified 2 years ago

cannot log in to Puffin

Reported by: annesley Owned by: chris
Priority: minor Milestone: Maintenance
Component: Live server Keywords: access, server
Cc: chris, paul Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 0.5

Description

hi, i think i've locked myself out of puffin again.
i successfully logged in and navigated to ~ and /.
but it wouldn't let me access /data/disk/tn/static/transition-network-d6-s012
it asked for more authentication and then stopped responding.

thanks, a

Change History

comment:1 Changed 2 years ago by chris

  • Status changed from new to accepted
  • Total Hours changed from 0.0 to 0.25
  • Component changed from Dev server to Live server
  • Add Hours to Ticket changed from 0.0 to 0.25
  • Milestone set to Maintenance
  • Owner changed from paul to chris
  • Type changed from task to maintenance

I have unblocked the last blocked IP address as per PuffinServer#Falsepositives

Let me know if that hasn't done the trick.

comment:2 follow-up: ↓ 3 Changed 2 years ago by annesley

hi chris! you don't have to work on this on the weekend! i am only working now because i am away on wednesday.

i can access:

sftp://anewholm@puffin.transitionnetwork.org/home/anewholm/
sftp://anewholm@puffin.transitionnetwork.org/

but i cannot access:

sftp://anewholm@puffin.transitionnetwork.org/data/

thanks :)

comment:3 in reply to: ↑ 2 Changed 2 years ago by chris

  • Add Hours to Ticket changed from 0.0 to 0.25
  • Total Hours changed from 0.25 to 0.5

Replying to annesley:

but i cannot access:

sftp://anewholm@puffin.transitionnetwork.org/data/

That is because BOA has locked it down:

cd /
ls -lah | grep data
drwx--x--x   7 root root 4.0K Dec 15  2012 data/

Your anewholm account has sudo so you can ssh in and sudo -i and then you have full access to everything.

However if you want to use SFTP to access the server then I suggest you use the tn.ftp account -- I have just added your ssh public key to it.

Is that OK?

comment:4 Changed 2 years ago by annesley

that works fine. thanks!

comment:5 Changed 2 years ago by annesley

  • Status changed from accepted to closed
  • Resolution set to fixed
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