Ticket #769 (closed maintenance: fixed)

Opened 2 years ago

Last modified 2 years ago

Locked myself out of puffin again

Reported by: annesley Owned by: paul
Priority: major Milestone: Maintenance
Component: Live server Keywords:
Cc: chris Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 0.5

Description

really sorry. locked my IP out of puffin again. please could you clear it?

Change History

comment:1 Changed 2 years ago by paul

  • Add Hours to Ticket changed from 0.0 to 0.125
  • Total Hours changed from 0.0 to 0.125

@Annesley

Is this something that needs to be resolved at the Drupal level or at the level of the server?

comment:2 Changed 2 years ago by annesley

server. same as last time. i got accounts / passwords confused when trying to log in over SFTP and then SSH 3 times.

comment:3 Changed 2 years ago by paul

  • Add Hours to Ticket changed from 0.0 to 0.125
  • Total Hours changed from 0.125 to 0.25

Understood. You'll want help from Chris to resolve this problem. If Chris is not around though, let me know, and I'll see what I can do.

comment:4 Changed 2 years ago by chris

  • Add Hours to Ticket changed from 0.0 to 0.25
  • Total Hours changed from 0.25 to 0.5

I have whitelisted your IP address following the notes here PuffinServer#Falsepositives

However I'm not sure why you were using password authentication, your SSH public key is in the ~/.ssh/authorized_keys file for the account you are connecting to.

comment:5 Changed 2 years ago by chris

  • Cc chris added
  • Component changed from Drupal modules & settings to Live server

Note: I didn't get a email about this ticket initially but was alerted by email from CSF when the IP was blocked, I have now added myself as a CC.

comment:6 Changed 2 years ago by annesley

hi, yes sorry. forgot to CC you. getting confused with who does what.

i have a passphrase on my key here. i'm getting that wrong also.

comment:7 Changed 2 years ago by paul

@Annesley I think this can reassigned to Chris & closed.

comment:8 Changed 2 years ago by annesley

  • Status changed from new to closed
  • Resolution set to fixed
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