Ticket #849 (new defect)

Opened 19 months ago

Last modified 19 months ago

(No subject)

Reported by: paul Owned by: ade
Priority: major Milestone:
Component: Unassigned Keywords:
Cc: Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 0

Description

Hi Sam / Ade

Would you advise when outstanding invoices will be paid? We used to get our
invoices paid every month.

-- 
Best

Paul Booker
Drupal Developer & Linux Systems Administrator
Website: http://www.paulbooker.co.uk
Drupal.org: https://www.drupal.org/u/paulbooker
Twitter: @paulbooker <https://www.twitter.com/paulbooker>
Tel: +44 01922 861636

Change History

comment:1 Changed 19 months ago by ade

Hi Paul,
You're quite right, there has been a foul up my end with the invoicing.
I am getting it sorted now and hope to have the three outstanding paid ASAP.
This is not the the position I want to be in where by we are not getting
monies out to you guys. I can only apologise  for this.
I would like to assure you that this is a managerial error, and not a
broader financial concern.

Going forward we need to look at how the invoices are produced, because at
the moment they are not useful.
The invoice you attach is basically a link out to work done, which we then
need to tally. This is not helpful.
I understand that Ed implemented this and it worked for him. Its not
working for me in this format though.

It would be more useful if you could set out the invoice with the work done
and total hours and costs being invoiced for. Set out as per a standard
invoice. I am going to put a template together on how this should be
itemised. This would make for an easier process from my point of view of
getting the invoices to accounts quicker.
It is the current process that is causing the backlog.

Again, I assure you that this is being given top priority and I will get
these invoices paid as quickly as I can.

best regards
Ade

On 28 April 2015 at 13:35, Transition Technology Trac <
trac@tech.transitionnetwork.org> wrote:

> #849: (No subject)
> ------------------------------------+----------------------------------
>                  Reporter:  paul    |                Owner:  ade
>                      Type:  defect  |               Status:  new
>                  Priority:  major   |            Component:  Unassigned
> Estimated Number of Hours:  0       |  Add Hours to Ticket:  0
>                 Billable?:  1       |          Total Hours:  0
> ------------------------------------+----------------------------------
>  {{{
>  Hi Sam / Ade
>
>  Would you advise when outstanding invoices will be paid? We used to get
>  our
>  invoices paid every month.
>
>  --
>  Best
>
>  Paul Booker
>  Drupal Developer & Linux Systems Administrator
>  Website: http://www.paulbooker.co.uk
>  Drupal.org: https://www.drupal.org/u/paulbooker
>  Twitter: @paulbooker <https://www.twitter.com/paulbooker>
>  Tel: +44 01922 861636
>
>  }}}
>
> --
> Ticket URL: <https://tech.transitionnetwork.org/trac/ticket/849>
> Transition Technology <https://tech.transitionnetwork.org/trac>
> Support and issues tracking for the Transition Network Web Project.
>



-- 
Ade Stuart
Web Manager - Transition network

07595 331877

The Transition Network is a registered charity
address: 43 Fore St, Totnes, Devon, TQ9 5HN, UK
website: www.transitionnetwork.org
TN company no: 6135675 TN charity no: 1128675

comment:2 Changed 19 months ago by paul

Thanks Ade :)

On Tue, Apr 28, 2015 at 2:30 PM, Transition Technology Trac <
trac@tech.transitionnetwork.org> wrote:

> #849: (No subject)
> ----------------------------------+---------------------------------
>            Reporter:  paul        |                      Owner:  ade
>                Type:  defect      |                     Status:  new
>            Priority:  major       |                  Milestone:
>           Component:  Unassigned  |                 Resolution:
>            Keywords:              |  Estimated Number of Hours:  0.0
> Add Hours to Ticket:  0           |                  Billable?:  1
>         Total Hours:  0           |
> ----------------------------------+---------------------------------
>
> Comment (by ade):
>
>  {{{
>  Hi Paul,
>  You're quite right, there has been a foul up my end with the invoicing.
>  I am getting it sorted now and hope to have the three outstanding paid
>  ASAP.
>  This is not the the position I want to be in where by we are not getting
>  monies out to you guys. I can only apologise  for this.
>  I would like to assure you that this is a managerial error, and not a
>  broader financial concern.
>
>  Going forward we need to look at how the invoices are produced, because at
>  the moment they are not useful.
>  The invoice you attach is basically a link out to work done, which we then
>  need to tally. This is not helpful.
>  I understand that Ed implemented this and it worked for him. Its not
>  working for me in this format though.
>
>  It would be more useful if you could set out the invoice with the work
>  done
>  and total hours and costs being invoiced for. Set out as per a standard
>  invoice. I am going to put a template together on how this should be
>  itemised. This would make for an easier process from my point of view of
>  getting the invoices to accounts quicker.
>  It is the current process that is causing the backlog.
>
>  Again, I assure you that this is being given top priority and I will get
>  these invoices paid as quickly as I can.
>
>  best regards
>  Ade
>
>  On 28 April 2015 at 13:35, Transition Technology Trac <
>  trac@tech.transitionnetwork.org> wrote:
>
>  > #849: (No subject)
>  > ------------------------------------+----------------------------------
>  >                  Reporter:  paul    |                Owner:  ade
>  >                      Type:  defect  |               Status:  new
>  >                  Priority:  major   |            Component:  Unassigned
>  > Estimated Number of Hours:  0       |  Add Hours to Ticket:  0
>  >                 Billable?:  1       |          Total Hours:  0
>  > ------------------------------------+----------------------------------
>  >  {{{
>  >  Hi Sam / Ade
>  >
>  >  Would you advise when outstanding invoices will be paid? We used to get
>  >  our
>  >  invoices paid every month.
>  >
>  >  --
>  >  Best
>  >
>  >  Paul Booker
>  >  Drupal Developer & Linux Systems Administrator
>  >  Website: http://www.paulbooker.co.uk
>  >  Drupal.org: https://www.drupal.org/u/paulbooker
>  >  Twitter: @paulbooker <https://www.twitter.com/paulbooker>
>  >  Tel: +44 01922 861636
>  >
>  >  }}}
>  >
>  > --
>  > Ticket URL: <https://tech.transitionnetwork.org/trac/ticket/849>
>  > Transition Technology <https://tech.transitionnetwork.org/trac>
>  > Support and issues tracking for the Transition Network Web Project.
>  >
>
>
>
>  --
>  Ade Stuart
>  Web Manager - Transition network
>
>  07595 331877
>
>  The Transition Network is a registered charity
>  address: 43 Fore St, Totnes, Devon, TQ9 5HN, UK
>  website: www.transitionnetwork.org
>  TN company no: 6135675 TN charity no: 1128675
>
>  }}}
>
> --
> Ticket URL: <https://tech.transitionnetwork.org/trac/ticket/849#comment:1>
> Transition Technology <https://tech.transitionnetwork.org/trac>
> Support and issues tracking for the Transition Network Web Project.
>



-- 
Best

Paul Booker
Drupal Developer & Linux Systems Administrator
Website: http://www.paulbooker.co.uk
Drupal.org: https://www.drupal.org/u/paulbooker
Twitter: @paulbooker <https://www.twitter.com/paulbooker>
Tel: +44 01922 861636

comment:3 Changed 19 months ago by chris

Well this proves that the email2trac interface is working... Not sure people intended this thread to be on Trac rather than the TTech email list?

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