Ticket #857 (new defect)

Opened 18 months ago

Last modified 18 months ago

Tiny MCE weirdness

Reported by: sam Owned by: paul
Priority: major Milestone: Maintenance
Component: Unassigned Keywords:
Cc: ade, chris Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 1.0

Description

Hi Paul,

Myself & Rob have both run into an intermittent issue where when editing a panel page the WYSYWG editor (Tiny MCE) sometimes appears, sometimes doesn't.

When it doesn't appear you are left with the plain text html editor.

There seems to be no obvious pattern to it. So might be a tricky one to debug.

I see the version of Tiny MCE we are using is quite old, so I was thinking perhaps we should just try upgrading it on a dev server and see if that fixes it?

If this seems reasonable could you stick the latest Tiny MCE on your dev server so we could test it out there? Or if you have any other ideas for getting to the bottom of it..

Thanks

Sam

Change History

comment:1 follow-up: ↓ 3 Changed 18 months ago by paul

  • Cc chris added
  • Add Hours to Ticket changed from 0.0 to 0.25
  • Total Hours changed from 0.0 to 0.25

Hi Sam,

Is the website down? I can't reach the website or ssh to the server.

I'll CC Chris

Best, Paul

comment:2 Changed 18 months ago by paul

  • Add Hours to Ticket changed from 0.0 to 0.25
  • Total Hours changed from 0.25 to 0.5

I'll pick this up first thing in the morning.

comment:3 in reply to: ↑ 1 Changed 18 months ago by chris

Replying to paul:

Is the website down? I can't reach the website or ssh to the server.

It was, now back, see ticket:846#comment:11

comment:4 Changed 18 months ago by paul

  • Add Hours to Ticket changed from 0.0 to 0.5
  • Total Hours changed from 0.5 to 1.0

Hi Sam,

I have updated the Tiny MCE library on my stage site. Let me know if you need any further assistance.

https://booker-stage-20150319.transitionnetwork.org/
http://download.moxiecode.com/tinymce/tinymce_4.1.10.zip

Best, Paul

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