Ticket #898 (accepted maintenance)

Opened 10 months ago

Last modified 10 months ago

Fwd: Access to Drupal

Reported by: ade Owned by: chris
Priority: major Milestone: Maintenance
Component: Live server Keywords:
Cc: chris, sam Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 0.05

Description

Hi Chris,
The web team at the development agency are requesting access to the
webserver so that they can look at the sites make up.
(Please see below)
Would you please set up an account so that they can get root read access?
I guess this would be done via FTP, but your thoughts greatly appreciated.

best regards
Ade

---------- Forwarded message ----------
From: Ainslie Beattie <ainsliebeattie@transitionnetwork.org>
Date: 26 January 2016 at 17:25
Subject: Fwd: Access to Drupal
To: Sam Rossiter <samrossiter@transitionnetwork.org>, Ade Stuart <
adestuart@transitionnetwork.org>, Yvonne Struthers <yvonne@thisisyoke.com>


Hey both, can you please action this urgently so that Yoke can have access.
Cheers
---------- Forwarded message ----------
From: "Yvonne Struthers" <yvonne@thisisyoke.com>
Date: 26 Jan 2016 10:58
Subject: Access to Drupal
To: <ainsliebeattie@transitionnetwork.org>
Cc:

Hi Ainslie,
Just a quick email as I'm out seeing a client today,but just to say,it
looks like you have only given us access to the database. What we need
please is admin access to the Drupal site and to the code base so that we
can get a sense of how it's all set up.
Thanks in advance!
Yvonne


Sent from my iPhone



-- 
Ade Stuart
Web Manager - Transition network

07595 331877

The Transition Network is a registered charity
address: 43 Fore St, Totnes, Devon, TQ9 5HN, UK
website: www.transitionnetwork.org
TN company no: 6135675 TN charity no: 1128675

Change History

comment:1 Changed 10 months ago by chris

  • Status changed from new to accepted
  • Cc chris added
  • Component changed from Unassigned to Live server
  • Milestone set to Maintenance
  • Owner changed from ade to chris
  • Type changed from defect to maintenance

comment:2 Changed 10 months ago by chris

  • Cc sam added

comment:3 Changed 10 months ago by chris

  • Add Hours to Ticket changed from 0.0 to 0.05
  • Total Hours changed from 0.0 to 0.05

Yes, I can create an account for them and grant them sudo, what username would they like and where can I get their ssh public key from?

comment:4 follow-up: ↓ 5 Changed 10 months ago by ade

Any username..lets say Yoketeam
I expect them not to have an SSh key, but can ask.

A

On 26 January 2016 at 17:52, Transition Technology Trac <
trac@tech.transitionnetwork.org> wrote:

> #898: Fwd: Access to Drupal
> -------------------------------------+-------------------------------------
>            Reporter:  ade            |                      Owner:  chris
>                Type:  maintenance    |                     Status:
>            Priority:  major          |  accepted
>           Component:  Live server    |                  Milestone:
>            Keywords:                 |  Maintenance
> Add Hours to Ticket:  0.05           |                 Resolution:
>         Total Hours:  0              |  Estimated Number of Hours:  0.0
>                                      |                  Billable?:  1
> -------------------------------------+-------------------------------------
> Changes (by chris):
>
>  * hours:  0.0 => 0.05
>  * totalhours:  0.0 => 0.05
>
>
> Comment:
>
>  Yes, I can create an account for them and grant them sudo, what username
>  would they like and where can I get their ssh public key from?
>
> --
> Ticket URL: <https://tech.transitionnetwork.org/trac/ticket/898#comment:3>
> Transition Technology <https://tech.transitionnetwork.org/trac>
> Support and issues tracking for the Transition Network Web Project.
>



-- 
Ade Stuart
Web Manager - Transition network

07595 331877

The Transition Network is a registered charity
address: 43 Fore St, Totnes, Devon, TQ9 5HN, UK
website: www.transitionnetwork.org
TN company no: 6135675 TN charity no: 1128675

comment:5 in reply to: ↑ 4 Changed 10 months ago by chris

Replying to ade:

I expect them not to have an SSh key, but can ask.

The server is set up to only allow access using SSH keys, if they don't know what they are doing with SSH it does make me wonder if giving SSH root access to the server is such a great idea?

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