Ticket #16 (closed defect: invalid)

Opened 7 years ago

Last modified 6 years ago

Save button not appearing for Safari users

Reported by: ed Owned by: jim
Priority: major Milestone:
Component: Drupal modules & settings Keywords:
Cc: Estimated Number of Hours: 0.0
Add Hours to Ticket: Billable?: no
Total Hours:

Description

Safari: adding initiative (and probably the others) profile: buttons at bottom showing: 'preview' and 'subscribe' - user clicked on 'preview' and got a whole new initiative adding template - lost all info - 'subscribe' also did the same thing. Then used firefox - no problem - deffo a browser issue... ED has user description and screengrab at: tn-web-bugs-safari-add_initiative.doc in comms folder

Change History

comment:1 Changed 6 years ago by jim

  • Status changed from new to closed
  • Estimated Number of Hours set to 0.0
  • Resolution set to invalid
  • Billable? unset

What's the version of Safari? Is the user using an up to date version? What extensions are installed? How about other Safari users?

Without such information this is unfixable by me (no access to Safari) AND, more importantly, we would surely have heard from dozens of Safari users with issues if this was important?

Marking as invalid until required info is posted, and even then sounds like a bug in Safari - or perhaps WYSIWYG module (awaiting update AFAIK)

comment:2 Changed 6 years ago by jim

Please issues posters

ALL browser-based bug reports NEED FULL INFORMATION for reproducibility and confirmation a bug exists on the site or in said browser. Us developers are flying blind otherwise.

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