Ticket #355 (closed defect: fixed)
subscriptions not working
| Reported by: | ed | Owned by: | laura |
|---|---|---|---|
| Priority: | critical | Milestone: | |
| Component: | Drupal modules & settings | Keywords: | |
| Cc: | Estimated Number of Hours: | 0.0 | |
| Add Hours to Ticket: | 0 | Billable?: | yes |
| Total Hours: | 1.75 |
Description
i'm not getting updates - and know there's stuff coming through...
Change History
comment:1 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.42
- Status changed from new to closed
- Resolution set to fixed
- Total Hours changed from 0.0 to 0.42
comment:2 Changed 5 years ago by ed
- Status changed from closed to reopened
- Resolution fixed deleted
still not working for me -
comment:3 Changed 5 years ago by jim
I continue to look into this...
The next SVN update will fix OG Notifications... Still looking into the content notify stuff...
Ed, are you getting ANY notifications, or just no 'new xxx node' type ones? Are you getting messages from the system otherwise?
comment:4 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.5
- Total Hours changed from 0.42 to 0.92
comment:6 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.1
- Total Hours changed from 0.92 to 1.02
OK back to basics: Just sent you a message via your contact form... Did you get that?
comment:8 Changed 5 years ago by ed
no, NO, NO
i did get it, my brain is befuddled. I'm a buttplug.
Message received, over.
comment:9 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.33
- Status changed from reopened to closed
- Resolution set to worksforme
- Total Hours changed from 1.02 to 1.35
OK, I've seen no issues in the database and I've been getting notifications fine.
So you should check your settings at https://www.transitionnetwork.org/user/4/notifications and update accordingly.
Works for me.
comment:10 Changed 5 years ago by ed
the sr blog posts are not coming through and i am subbed
comment:11 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.05
- Status changed from closed to reopened
- Resolution worksforme deleted
- Total Hours changed from 1.35 to 1.4
OK, so I've deleted your sub to SR posts and added 3 new ones to them, 1x immediate, 1x hourly and 1x daily... See https://www.transitionnetwork.org/user/4/notifications/nodetype
Let me know what does/doesn't come through again tomorrow.
It could be it's just 'immediate' that's not working.
comment:12 Changed 5 years ago by ed
I'm getting two notifications for some comments now, and three for others from previous days.
I have not received notification of this new content from today:
http://www.transitionnetwork.org/stories/catriona-ross/2011-10/joy-eigg
comment:13 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.25
- Total Hours changed from 1.4 to 1.65
Hmmm but if you go to your 'messages' tab -- https://www.transitionnetwork.org/user/4/messages -- you see that there has been plenty of action.
I'm at a loss, Ed. If your spam folder isn't grabbing them and I've been though every setting 10x now, then it's either a bug in the module or a problem with our install.
It MAY come down to disabling and uninstalling the messaging/notifications modules, then re-installing them. That would drop everyone's current notifications setting.
- Have you had any daily digest emails?
- Do you get notifications of anything else via 'immediate' email?
- What do you think about the 'nuclear' option, above?
comment:14 Changed 5 years ago by ed
I'm totally lost now. going to have to deal with this in some calmer moment.
comment:15 Changed 5 years ago by jim
- Add Hours to Ticket changed from 0.0 to 0.1
- Total Hours changed from 1.65 to 1.75
As in my email, my tests are getting "new" notification emails for Stories posts, and the 'web' method is putting them in your 'messages' tab.
So the website appears to be working properly, and your/TN/United's email setup/spam etc are now most likely issue.
comment:16 Changed 5 years ago by ed
- Owner changed from jim to laura
- Status changed from reopened to assigned
- Milestone Phase 5 deleted
moving to enhancement to keep on laura's radar - got two 'new' alerts today. it's over for ed.
comment:17 Changed 4 years ago by ed
- Status changed from assigned to closed
- Resolution set to fixed
closing. seems to work.
Have enabled content type extensions for notifications (wasn't a separate module before upgrade) and commented on issue here: http://drupal.org/node/789444#comment-5067846
Hopefully it now works? I've done tests and the system can send notifications, it's just whether they're triggered properly now.
Tentatively fixed, let me know if you don't get any in the next 24 hours...