Ticket #387 (closed defect: needs testing)

Opened 5 years ago

Last modified 5 years ago

ReCaptcha causing some issues

Reported by: laura Owned by: laura
Priority: major Milestone: Phase 6
Component: Drupal modules & settings Keywords:
Cc: jim Estimated Number of Hours: 0.0
Add Hours to Ticket: 0 Billable?: yes
Total Hours: 0.35

Description

Recaptcha isn't showing for all users (not just IE users but interestingly some windows Chrome users too seems to be happening) on registering for an account and also when trying to use password reset. Users are getting just a blank image.
Have done some dummy account set up tests here on a variety of machines and OS's but not coming up for me, though do know this is an issue for some. Any ideas/fixes welcomed!

Change History

comment:1 Changed 5 years ago by jim

  • Add Hours to Ticket changed from 0.0 to 0.3
  • Priority changed from critical to major
  • Total Hours changed from 0.0 to 0.3

See http://drupal.org/node/1324932 - the recapture service changed URLs, and the later version of the library supports HTTPS properly

Looks like we're waiting on the module people to update it... might get this in as part of #389 if they're quick.

Downgrading now we know it's fixable and 'normal' behaviour...

comment:2 Changed 5 years ago by jim

  • Add Hours to Ticket changed from 0.0 to 0.05
  • Total Hours changed from 0.3 to 0.35

Fix here: http://drupal.org/node/1324932#comment-5535904

I'll try to apply to our code as part of #389.

comment:3 Changed 5 years ago by jim

  • Status changed from new to closed
  • Resolution set to needs testing

LAURA: The site now has the latest Dev release or reCaptcha, please test and re-open this if there's still a problem.

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