Ticket #860 (new task)
More details on Server provision
Reported by: | annesley | Owned by: | chris |
---|---|---|---|
Priority: | minor | Milestone: | |
Component: | Documentation | Keywords: | |
Cc: | ade | Estimated Number of Hours: | 0.0 |
Add Hours to Ticket: | 0 | Billable?: | yes |
Total Hours: | 0.77 |
Description
we would like the following details on all servers provided by WebArchitects? (Penguin, Puffin and Parrot):
CPU type, speed, and characteristics
Disk Space
RAID type
Traffic limits and characteristics
Bandwidth limits and characteristics
Thanks!
Change History
comment:1 Changed 17 months ago by chris
- Add Hours to Ticket changed from 0.0 to 0.25
- Total Hours changed from 0.0 to 0.25
comment:2 follow-up: ↓ 4 Changed 17 months ago by annesley
thanks!
could you also let me know:
RAID type, incl. hardware /software
Bandwidth limits and characteristics
:)
comment:3 follow-up: ↓ 5 Changed 17 months ago by annesley
and also your hourly rates for all the systems administration.
all systems administration work is extra in addition to the monthly fees?
comment:4 in reply to: ↑ 2 Changed 17 months ago by chris
- Add Hours to Ticket changed from 0.0 to 0.2
- Total Hours changed from 0.25 to 0.45
Replying to annesley:
could you also let me know:
RAID type, incl. hardware /software
As I said the filesystem is mounted over the network using NFS and it exists on a FreeBSD ZFS server with 14x1GB disk and a pair of 900GB SSDs.
Bandwidth limits and characteristics
8Mb but we can burst up to the physical limits of the connection up to 5% of the time -- this is plenty, see the Puffin eth0 traffic.
comment:5 in reply to: ↑ 3 Changed 17 months ago by chris
- Add Hours to Ticket changed from 0.0 to 0.07
- Total Hours changed from 0.45 to 0.52
Replying to annesley:
and also your hourly rates for all the systems administration.
all systems administration work is extra in addition to the monthly fees?
The hourly work isn't directly connected to our provision of virtual servers -- we do syadmin for many clients on servers other than our own.
Our rate for sysadmin is £42 per hour and this is usually charged to non-members, like the Transition Network, in minimum units of one hour. However because we are supporters of the Transition Network we waive this minimum time and record smaller increments of time (15 min was agreed with Ed as the minimum unit of chargeable time) and we also only charge £31.25 per hour.
comment:6 follow-up: ↓ 7 Changed 17 months ago by annesley
Ah yes, I don't really know what any of this means very well. Not a hardware person. Thanks for info.
Is 8Mb = 8Mbits/sec?
I've just noticed the following fields also:
Monthly fee
Annual fee
Total annual running cost
Backup annual cost
Does that make sense? Should I change / add to the fields for your pricing context?
Thanks.
comment:7 in reply to: ↑ 6 Changed 17 months ago by chris
- Add Hours to Ticket changed from 0.0 to 0.25
- Total Hours changed from 0.52 to 0.77
Replying to annesley:
Ah yes, I don't really know what any of this means very well. Not a hardware person. Thanks for info.
Is 8Mb = 8Mbits/sec?
Yes.
I've just noticed the following fields also:
Monthly fee
Annual fee
Total annual running cost
Backup annual cost
Does that make sense?
Not exactly, if you want to know what the quarterly invoice from Webarchitects Co-operative is for hosting it is £724.00:
Item Name | Item Description | Quantity | Unit Price |
---|---|---|---|
500 GB quarterly | Backup 500 GB quarterly | 1.00 | £73.00 |
puffin : Sheffield VPS 4 quarterly | 4GB RAM virtual server hosted in Sheffie... | 1.00 | £234.00 |
puffin : Additional 4GB RAM quarterly | Additional 4GB of RAM for a virtual serv... | 1.00 | £85.00 |
penguin : Sheffield VPS 2 quarterly | 2GB RAM virtual server hosted in Sheffie... | 1.00 | £156.00 |
penguin : Additional 1GB RAM quarterly | Additional 1GB of RAM for a virtual mach... | 1.00 | £28.00 |
parrot : Sheffield VPS 1 quarterly | 1GB RAM virtual server hosted in Sheffie... | 1.00 | £98.00 |
parrot : Additional 2GB RAM quarterly | Additional 2GB of RAM for a virtual mach... | 1.00 | £50.00 |
Should I change / add to the fields for your pricing context?
I don't know.
All the servers have the same CPUs:
I have updated the wiki pages with additional details:
Let me know if any more information is needed.