Ticket #553 (closed defect: fixed)
Invalid response from server ERROR message
Reported by: | ed | Owned by: | jim |
---|---|---|---|
Priority: | critical | Milestone: | Maintenance |
Component: | Unassigned | Keywords: | |
Cc: | chris, ed | Estimated Number of Hours: | 0.0 |
Add Hours to Ticket: | 0 | Billable?: | yes |
Total Hours: | 0.25 |
Description
Trying to add a user. Get error message: "Received an Invalid response from the server" then served a blank screen. Same with project profile:
https://www.transitionnetwork.org/admin/user/user/create
https://www.transitionnetwork.org/node/add/project-profile
This has also happened for a user trying to add a project.
Ed can add an event and blog post, ingredient, panel page.
Attachments
Change History
Changed 3 years ago by chris
- Attachment js-alert.png added
comment:1 Changed 3 years ago by chris
- Add Hours to Ticket changed from 0.0 to 0.25
- Total Hours changed from 0.0 to 0.25
I can confirm this problem, but I don't get a blank screen after the pop up -- I'm able to just click the "OK" link and continue to use the forms -- I have added a user to test this.
I can't see anything in the logs that might be related to this.
Screenshot of the javascript alert: https://tech.transitionnetwork.org/trac/attachment/ticket/553/js-alert.png
This bug might be related: https://drupal.org/node/538022 and the last few comments in that long thread are from people who found the patch on comment 143 solves the problem: https://drupal.org/node/538022#comment-4344370
comment:2 Changed 3 years ago by jim
- Status changed from new to closed
- Resolution set to fixed
This is due to some shonky error handling by Hierarchical Select module that handles the region selector. I saw it a lot during the PSE build when I was doing development.
It's almost certainly related to #554 and the Redis password issue meaning the js/json was served slowly or badly.
I've cleared the caches and now cannot reproduce. It's a one-off IMHO - closing, fixed.
Received an invalid response from the server.